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EXPERIENCES

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• Utilized Northwoods League ticketing system to process sales, manage will-call operations, and fulfill ticket orders via phone and in-person at the box office.

• Supported community and corporate sales teams by assisting with group sales, outbound calls, and promotional outreach to drive fan engagement and revenue.

• Delivered exceptional customer service by guiding guests through seating options, resolving ticketing issues, and maintaining a professional front office and gate area.

• Coordinated a team of fellow Badger volunteers to support food pantry operations
• Engaged with families at the Bayview Foundation to ensure their needs are met
• Conducted regular inventory audits to maintain adequate supplies

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• Collaborated with peers to efficiently set up rooms for a diverse range of events.

• Delivered support and coordinated tasks to ensure smooth operations and effective organization.

• Cooperated with Wisconsin Union trustees, coworkers, and students to support UW-Madison's Zero-Waste Efforts.

• Managed the club’s social media calendar, increasing event awareness and engagement across Instagram and LinkedIn.

• Utilized Canva and Adobe Creative Suite tools to produce visually engaging promotional content.

• Designed and published digital graphics to promote club meetings, guest speakers, and events.

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• Developed skill in gathering target audiences for campaigning.

• Advocated for sustainable actions regarding the environment through two local media organizations.

• Acquired experience in determining the local leaders in communities.

HARD SKILLS

  • Design Software: Canva, Adobe Creative Suite

  • Data & Organization Tools: Microsoft Excel/PowerPoint

  • Social Media Management: Instagram and LinkedIn Content Scheduling/Analytics

  • Event Coordination: Venue setup and logistics planning

  • Sales Operations: Ticketing systems management, outbound sales, and group sales logistics

SOFT SKILLS

  • Problem Solving
     

  • Leadership & Collaboration
     

  • Organization & Time Management
     

  • Adaptability

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